This policy applies in situations where Plume Sweden AB, Org. no: 559294-0828, processes personal data. Plume Sweden AB takes all relevant measures to protect personal privacy and to act in accordance with applicable laws on data and personal data protection. This personal data policy aims to explain what kind of information we collect and how we process such information.

The information below is a summary of how we store and process your data in accordance with the General Data Protection Regulation (GDPR). Personal data is any information that directly or indirectly can be linked to a physical person.

Policy

We care about your personal privacy, and Plume Sweden AB processes personal data in accordance with the General Data Protection Regulation (GDPR) and the principles stated below. This policy covers all personal data that Plume Sweden AB receives from or on behalf of its customers, employees, suppliers, and others with whom Plume Sweden AB has business relationships.

Personal Data

In this policy, the term "personal data" refers to information that can be linked to an identified or identifiable physical person, such as name, address, date of birth, personal identification number, account number, and credit card number.

The Personal Data We Collect

To handle your order and respond to questions related to your order (customer service), we store your first and last name, address, phone number, email address, IP address, and purchase history. We are transparent about how we collect and process personal data. Plume Sweden AB only collects personal data that is necessary, relevant, and not excessive for the purpose for which it is intended. Typically, we collect your personal data when you:

• Make an online purchase for delivery to an address or warranty handling
• Sign up for a newsletter
• Apply for job positions or express interest in employment with us, visit us, or otherwise come into contact with us

Plume Sweden AB's policy is not to request sensitive information, i.e., sensitive personal data, unless there are legal grounds for this during recruitment or employment. We do not encourage you to submit sensitive personal data.

However, if you provide such data, Plume Sweden AB considers this as your consent to the registration of the data in the manner described in this privacy policy and for the purpose specified at the time of providing the data. This means that if you voluntarily provide information, we assume that you want the data to be registered with us.

Purpose of Processing Personal Data

Plume Sweden AB is responsible for the processing of personal data you provide to us as a customer. Your personal data is processed by us to manage your order and to tailor marketing to your individual needs when you have requested newsletters or promotional offers. When you make a purchase with us, sign up for a newsletter, or engage with us via personal visit, our website, phone, or email, you are registered as a customer with Plume Sweden AB. If you apply for job openings, send inquiries regarding employment with us, or wish to be contacted by us, we use your personal data only for the purpose for which you provided it. We do not use or share personal data in a way that is inconsistent with the original purpose for which it was collected, unless subsequent consent has been obtained. It is our goal to collect personal data only with your knowledge or consent. You can request at any time that we stop sending emails or other communications generated based on your registration with us.

What Personal Data is Shared and for What Purpose?

Payment Provider

When making a purchase, information is shared with our payment provider. The stored information includes your first and last name, address, email address, and phone number. If you choose to pay by invoice, your personal identification number is also stored by the payment provider. The information is stored to complete the purchase and to protect the parties from fraud.
The payment providers (payment services) we use are: Klarna.

To offer you Klarna’s payment methods, we may share your personal data in the form of contact and order details with Klarna at checkout, so Klarna can assess whether you qualify for their payment methods and tailor them for you. The personal data shared is processed in accordance with Klarna’s own privacy policy.

Shipping Company

To deliver your orders and fulfill our agreement, we must share specific information with the shipping company. The information shared includes your first name, last name, and address details for delivery. Email and/or mobile phone number may also be shared with the shipping company for notification purposes. The shipping companies we collaborate with are: PostNord.

Newsletter

If you have opted to subscribe to our newsletter, your first name, last name, and email address will be shared with our newsletter provider. This is to keep you updated with information and offers for marketing purposes.

Your Rights

All customers and visitors have the right to request, free of charge, once a year, information about the processing of personal data they have provided to Plume Sweden AB. Upon request, Plume Sweden AB will delete all identifiable data or personal data from its systems. If and when personal data is processed, Plume Sweden AB commits to ensuring that the data is not retained longer than necessary considering the purpose of the processing. If Plume Sweden AB becomes aware that previously obtained personal data is no longer accurate, Plume Sweden AB will, upon request, promptly correct or delete such personal data. Please note that there may be legal and other regulatory limitations that affect your rights above. Plume Sweden AB will take reasonable measures to ensure that the personal data is relevant, accurate, complete, and up-to-date for the purposes for which it is used. You may request that data concerning you be deleted at any time. There are a few exceptions to the right to erasure, such as if the data needs to be retained to fulfill a legal obligation (for example, in accordance with the Accounting Act).

Security

Plume Sweden AB has taken appropriate technical and organizational security measures to prevent and limit risks of unauthorized disclosure of personal data. Plume Sweden AB takes reasonable steps to protect personal data from unauthorized access, disclosure, misuse, alteration, and destruction. Only authorized personnel have access to identifiable personal data. Plume Sweden AB employees are obligated to keep such sensitive data confidential.

What is a Cookie?

Information stored on your computer when you visit a website is called "cookies." Cookies are not computer programs but small information files that allow websites to save and retrieve information about what the user does.

Most websites use cookies because they are important tools for providing users with a good user experience. Cookies allow websites to offer tailored services, such as remembering login details, remembering what products the user has placed in the shopping cart, or displaying content that is relevant to the user.

How Do You Delete a Cookie?

Most browsers are automatically set to accept cookies. You can disable cookies in your browser, but keep in mind that you may lose many functions required for the website to function properly.

How Long is the Data Retained?

Plume Sweden AB will take reasonable measures to retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Your data is stored as long as we have a legal basis to process your data, for example, to fulfill the agreement between us or to comply with a legal obligation such as the Accounting Act.

Employees' Responsibility to Apply the Policy

Plume Sweden AB employees are required to familiarize themselves with and comply with the policy.